Documentation
Docket documentation
Docket is a powerful ticket management bot for Discord. These docs will help you get set up in minutes and make the most of every feature.
Quick navigation
🚀
Inviting the bot
Add Docket to your server in under two minutes
⚙️
First-run setup
Channel, ticket type, and staff role — five minutes
🔘
Ticket panel
Post a Create Ticket button in your server
🎫
Ticket types
Create and manage different ticket categories
🔢
Number formats
Branded ticket IDs like BUG-0042 or SUPPORT #001
💬
Feedback collection
Collect structured feedback when tickets close
📊
Using the dashboard
Overview, tabs, activity feed, and stats
🔄
Status lifecycle
What open, resolved, closed, and other statuses mean
📜
Transcripts
Access and search ticket history
💻
Slash commands
Full reference for Discord slash commands
🔧
Settings explained
Every configuration option documented
❓
FAQ
Answers to common questions
🎧
Support
Open a ticket in the Nøyra support server