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NEWAuto-transcripts for closed tickets — read the changelog →

The ticket layer
for serious
Discord communities.

Docket gives your moderators a fast, auditable workspace inside Discord — typed tickets, automatic transcripts, scoped staff roles, all configured from one dashboard.

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14,200+Guilds installed
2.1MTickets resolved
99.98%Uptime (90d)
docket.noyralabs.com/dashboard/guild/meridian
MS
Meridian Studios★ Premium
guild · 184729305712910848
12,408 members● Bot online
Open
14+3
Avg reply
2m 18s-12%
Resolved (7d)
284+41
Transcripts
1,902
Ticket types · 4+ New type
SupportNOY-SP{n:04d}@support8 open
Bug reportNOY-BUG{n:04d}@engineering4 open
PartnershipNOY-PR{n:04d}@partners1 open
Player reportNOY-RP{n:04d}@moderation1 open
NOY-SP0294 resolved by @kira2s ago
What's inside

Built for the way mods actually work.

Typed tickets

Route by purpose, not by panic

/support, /report, /partner — each opens in the right place with the right people on the thread.

/support→ NOY-SP0294
/report→ NOY-RP0118
/partner→ NOY-PR0027
Transcripts

Every closure is a record

Closed tickets auto-archive to hosted transcripts you can share with one link.

@asha opened ticket
@docket assigned · @support
@kira replied (3 msgs)
✓ resolved transcript archived
tickets.noyralabs.com/view/q7f3a1
Roles & scope

Per-type staff access

Global staff role, plus override per ticket type. No more accidental access.

Support
@staff@support-lead
Bug
@engineering
Partner
@bizops
Discord-native

OAuth + permissions you already trust

Sign in with Discord. We honor owner + admin bitflags — no extra account system.

Continue with Discord
owneradmin · 0x8
Audit

Status timeline per ticket

open · pending · awaiting · resolved · referred · closed — all timestamped.

open+0m
pending+12m
awaiting+4m
resolved+8m
closed—
Operations

The dashboard your moderators wanted three years ago

Multi-guild overview. Search across servers. Edit ticket types inline. Nothing buried.

MS
Meridian Studios14 open›
HL
Hexforge Labs7 open›
K
kernel.gg22 open›
O
OUTPOST3 open›
Get started

Five minutes to your first ticket type.

Free for any server. Premium adds higher rate limits, longer transcript retention, and webhooks.

Add to DiscordRead the docs →